Who should I contact if I have any queries?
Contact the customer care on 08021118809 or 07044715478 and for logistics issues contact the logistics department on 0810 787 2151
How do I track my order?
After your order has been dispatched the pickup details will be sent to you by the logistics department, you can also contact the logistics department for further questions concerning the order delivery.
How can I cancel or change my order ?
After an order has been placed it can no longer be edited by the customer. If a customer needs to make some changes after placing an order, he\she is to contact the customer care line to make changes to the order.
How can I return a product
We have a 7 days return policy starting from the day the product was purchased/received by the customer.
How long will it take to get my package ?
Within 3-5days after payment confirmed for customers (OUTSIDE OF LAGOS) 2-3days for those (WITHIN LAGOS).
What Shipping methods are available ?
We offer Home Delivery Services for those WITHIN LAGOS and for those OUTSIDE LAGOS it's a BUS STATION pickup which simply means you would have to go pickup from the park where your order has been shipped to.
Do you provide any warranty ?
We provide a 7days warranty on all products, starting from the point of purchase/delivery.
Do you have replacement guarantee ?
Yes we do, but it's still within the 7days warranty period. we only refund or replace items after it's had been confirmed to be untampered and in good working condition.